Orders are processed within 24-48 hours and delivered within 6-12 business days after confirmation.

Shipping & Delivery

Returns & Exchanges

We stand by the quality of our products. If you receive a defective or damaged item, we’ve got you covered.

Contact our support team within 7 days of delivery at info@mycelest.com with:

A clear photo of the item showing the defect

  • Your order number

  • Once approved, we’ll arrange a free return or replacement at no extra cost.
    Please note: Returns are only accepted for defective items. We do not offer returns for change of mind or incorrect orders.

Need help? Contact us at info@mycelest.com